COCA-COLA

Sales Development Programme

4000 participants

24 languages across EMEA

Focus - increased market share.

This highly successful roll-out took 3 years and involved train-the-trainer knowledge transfer and cost over $3 million US, about $750 per person

THOMSON REUTERS

Management Development program with 12 week follow-on coaching. 102 in 2006 - 170+ planned for 2007. Worldwide delivery in English - delivered in Hong Kong, Singapore, Bangalore, Hanoi, Sydney, London and New York.

Focus - increased organisational effectiveness through leadership competency development.

Highly successful to date - all key measurements are showing a high rate of return and high level of participant enthusiasm for the leadership framework.

BT

Key Account Development Programme

40 KA managers re examined their plans for developing their business within a specific set of key accounts in the UK.

Part 2 of the project examined customer loyalty using a web-enabled software tool.  The goal was to increase revenue and customer satisfaction in lack luster segment "PAY PHONES" - success was measured through the implementation of new Key Account plans - cost of delivery approximately £80,000.

CATERPILLAR

Leadership Development Programme

FG Wilson - the worlds largest manufacturer of diesel power generators. Leadership Development solution was cascaded from the senior team to the shop-floor supervisors.

Focus - to develop a leadership culture to enable the company to achieve its very aggressive growth targets set by its parent CAT. The project success was measured against 5 BOLD goals - which included reduced site injuries, increased levels of employee engagement, published success stories from managers and attainment of SMART goals by middle managers - the solution delivered on all counts. It touched over 500 managers, used a team of 12 professionals and cost approximately £750,000 in professional fees - approximately £1,500 per manager - highly cost effective.

Eircom

Entrepreneurship Programme

As part of its response to deregulation eircom - Ireland's largest telecoms operator asked us to design and deliver an Entrepreneurship Programme. The target audience was talented middle managers with the ambition to run their own business. The programme was designed to help these talented individuals develop their ideas, build business plans, get funding from the parent company and launch fully fledged independent businesses. Success out of 20 hopefuls - 3 businesses were launched - Cost of design and delivery - 200,000 using a team of 8 professionals.

HEINEKEN

The most ambitious designed project was when Murphy's Brewery asked us to create a series of experimental workshops to teach employees knowledge that until then had been closely held by a small number of content experts who were seen as central to how customers were served and the deal got done. We had to unlock this "company knowledge" and build programmes to teach new people how to operate the business successfully. We built programmes that ranged from technical beer problems to merchandising standards to complicated pricing and discounting models.

Success was judged by the ease at which people assumed new roles.

Cost was a little over 500,000, using a team.