Effective Coaching Workshop

1.5 day workshop

Effective Coaching that works

 

Introduction

Typical business performance indicators include productivity, employee turnover, profitability and customer satisfaction. The Gallup Organisation published a study that examined the relationship between employee perceptions and these performance indicators (Curt Coffman and Jim Harter, 1999). The study found that,

"within successful business units employees have clear expectations, close relationships, can see how what they do relates to "something significant," and have an ongoing opportunity to contribute to that "something significant" while learning and growing as individuals." 

It also found that successful business units were 50% more productive, had a 13% lower employee turnover, were 44% more profitable and had a 50% better level of customer satisfaction compared to those that had below average performance.

 

Creating Value

 

Why choose this workshop?

During the Making Great Leaders learning process we introduce you to tools and techniques that will change your perspective from managing your staff to leading them. We will also define how you can make your business more productive and profitable through an effective coaching and leadership strategy.

Interestingly, coaching skills are often associated with leadership. Warren Bennis (an associate of Peter Drucker) defines the 4 characteristics of leadership:

1. commitment to a mission

1. communicating a vision

1. self-confidence

1. personal integrity

The first two characteristics involve effective leadership coaching and the last two are personal qualities of a leader. The first two also address the performance indicators mentioned by Coffman and Harter above and deal with the question, "what standard or parameters do I coach to?" It is difficult to coach people if you have little grasp of your team’s purpose or image of the future that they can attain.

 

Why coach?

 

A workable vision should include milestones that indicate progression towards realisation. Without these two, team members will have little guidance and will be left to their own devices as to what successful growth means. Therefore, encouraging coaching fosters leadership as people acquire a mindset, communication skills and values that will help build partnerships and commitment to the organisation’s goals. Aligning organisation business outcomes with employee needs while addressing their performance imperfections, via the activity of coaching, gives leadership meaning and challenge. 

Added to this, most organisations have company value statements that say something like "we value our people". An effective leadership coaching skills strategy that emphasises collaboration and respect rather than control and faultfinding, adds a tangible aspect to this value. People can see an effort being expended in helping them do a good job and experiencing a sense of achievement. 

Effective coaching skills, therefore, contributes to not only a "push" to achieving business outcomes, but also a "pull" towards effective leadership. 

For more information on the Making Great Leaders Effective Coaching Workshop, please complete the form below and a member of the MGL team will contact you.